Feedback Bots Manager is a tool for creating and managing feedback bots in Telegram. It focuses on routing user messages into a private group and organizing them into separate topics, so multiple conversations can be handled in one place.
Core idea
A user writes to your Telegram bot. The bot forwards the message into a private group, where each conversation is split into a dedicated topic (sub-chat). This uses Telegram group topics to keep dialogues separated and easier to track.
Use cases
The mini app suits product teams, community admins and support staff who need a lightweight way to process user requests from Telegram without a full CRM. All communication stays inside Telegram, while the team works from a single private group.
Key features
- Create feedback bots for Telegram
- Forward user messages into a private group
- Split conversations into sub-chats using group topics
- Centralized handling of multiple user dialogues by a team
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