BTS EXPRESS CARGO SERVICE is the official Telegram bot of BTS for managing express cargo and deliveries directly from a chat interface. It focuses on shipment tracking, customer profile management, and payment history in a compact, mobile-friendly format.
Shipment tracking and orders
Users can track parcels using a barcode and see current delivery status without visiting a website or calling support. Order confirmation is handled via a dedicated code, which helps reduce errors and speeds up processing.
Branches, profile, and payments
The bot provides quick access to the nearest BTS EXPRESS branches, useful for planning drop-off or pickup. A personal profile section shows user data and a complete payment history, making it easier to monitor logistics-related expenses.
Language and careers
Interface language can be switched inside the bot, which is important for multi-language regions. The bot also lists open job vacancies at BTS EXPRESS, allowing candidates to apply for positions directly via Telegram.
