Newsletter
Stay updated on new mini app releases
Join our community.
FAQ-style assistant for an energy supplier’s customers.
Monthly active users
“Помощник Энергосбыт” is a Telegram-based assistant for customers of an energy sales company. It focuses on quick access to frequently asked questions and basic reference information without the need to call support.
The bot provides structured answers to common queries: general service information, working hours, and other standard customer questions. Interaction is organized as a simple dialog, where users select topics or send a short text request.
This tool is aimed at existing or potential customers who prefer to resolve simple issues directly in Telegram. It also helps the company reduce routine load on call centers by offloading typical informational requests to an automated channel.
