Gifts Battle Support

Gifts Battle Support is a dedicated support bot for the @giftsbattle_bot service. It serves as a direct communication channel between users and the GiftsBattle team, focused on handling issues related to the main bot.

Core purpose

The bot is designed for users who already interact with GiftsBattle and need assistance: technical problems, unclear behavior, questions about features or usage scenarios. All communication takes place inside a standard Telegram chat.

Interaction flow

After starting the bot, the user immediately describes the question or problem in free form. There are no multi-step forms or separate tickets inside the interface. The message is forwarded to the support team, which reviews the request and responds within the same dialog.

Key characteristics

• Support channel for the GiftsBattle bot
• Direct message relay to the support team
• No complex navigation or additional registration
• Suitable for troubleshooting and clarifying how features work