Hotline CRM Support

Hotline CRM Support is a Telegram mini app designed to streamline customer support and request management within the Telegram environment. It enables businesses and support teams to handle client inquiries, track tickets, and manage support workflows without leaving the messenger.

The app integrates with CRM systems, allowing users to create, monitor, and close support tickets efficiently. Notifications for new requests and updates are delivered directly through Telegram, ensuring timely responses and improved communication with clients. Users can also review the history of interactions to maintain continuity in support.

Hotline CRM Support offers features such as ticket assignment among operators and automated distribution of requests. This helps optimize workload management and ensures that customer inquiries are addressed promptly. The app is accessible via the @hotlinetg_support_bot, making it easy for teams to get started and maintain support operations within Telegram.