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Organize and manage user support requests directly within Telegram.
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TMA Support is a Telegram mini app designed to streamline user support for small and medium-sized businesses, services, and projects. It enables teams to handle customer inquiries efficiently using a chat-based interface within Telegram.
The app consolidates all incoming support requests into a single dashboard, allowing operators to view new tickets, respond promptly, and track conversation history. Features include automated standard replies, ticket assignment between operators, and the ability to monitor ongoing interactions. This helps teams maintain organized communication and ensures that no request is overlooked.
By integrating support management into Telegram, TMA Support reduces the need for external tools and simplifies the workflow for both operators and users. The app is suitable for businesses seeking a practical solution to manage customer support directly within the Telegram ecosystem.
