okkosupportbot

“Поддержка Okko ✔” is the official Telegram support bot for the Okko online cinema. It provides a structured way to contact support about account access, subscription management, payments, and playback issues directly from Telegram.

Key functions

The bot uses a menu with predefined issue categories. Users select the option that best matches their problem, such as login errors, subscription questions, billing issues, or video playback problems. This classification helps support staff process requests faster and more accurately.

The bot itself is an interface for collecting details and routing tickets to the Okko support team. All communication takes place in a familiar chat format, which also keeps the conversation history in Telegram.

The service targets Okko users who prefer to resolve technical and service-related questions without leaving the messenger. It does not stream movies or series and focuses solely on support workflows and troubleshooting related to the Okko platform.