Palace Support

Palace Support is the official help bot for the @palacenft ecosystem on Telegram. It focuses on user assistance rather than on-chain operations, acting as a communication channel between the community and the project team.

Key functions

The bot provides support in English and Russian. After choosing a language, users can access basic navigation and contact options. Typical use cases include:

• questions about how to use the @palacenft bot and its NFT features;
• clarifications on available workflows and in‑bot actions;
• reporting bugs, issues or unexpected behaviour of the main bot;
• getting links to official resources and related Palace NFT services.

Palace Support does not mint, trade or manage NFTs itself. Instead, it centralises user support for the Palace NFT platform inside Telegram, helping users resolve issues faster and understand how the main bot operates.