Pedant.ru is the official Telegram assistant of a federal Russian service center network focused on smartphone and laptop repair. The bot streamlines communication between users and service locations, reducing the need for calls or manual form filling.
Core functionality
The assistant starts by asking for the user’s city and basic device details. Based on this data, it helps select an appropriate service center and offers available time slots for diagnostics or repair. Users can ask questions about typical issues, service conditions, and expected timelines.
Promotions and updates
The bot also provides information about current promotions and special offers available in Pedant.ru centers. All interactions take place in a guided chat flow, which helps structure the request and reduce errors when booking a visit.
