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Official S7 Airlines Telegram bot for travelers’ support.
Monthly active users
S7 Assistant is the official S7 Airlines bot in Telegram. It acts as a guide for travelers, helping them navigate S7 services and resolve common issues related to flights and passenger support.
The bot helps users find the right section or service for their request, including profile-related actions such as linking or unlinking a Telegram account. It is designed as a first entry point for questions about flights, bookings, trip changes, and available services for S7 passengers.
Feedback on the bot’s operation can be sent to assistantbot@s7.ru, which allows the team to refine scenarios and improve the support experience. S7 Assistant targets existing and potential S7 Airlines customers who prefer to interact with the airline directly inside Telegram instead of using calls or separate apps.
