Telega.io — Technical Support

Telega.io — Technical Support is a Telegram mini app designed to streamline the management of technical support requests within the Telegram environment. The app integrates with Telegram channels and group chats, enabling administrators and support operators to handle user inquiries without the need to switch to external platforms.

Key features include receiving support requests via a bot or chat form, assigning tickets to specific operators, and tracking the status of each inquiry. The app also maintains a history of conversations, allowing teams to monitor and review previous interactions for quality and consistency.

This solution is suitable for businesses and communities that use Telegram as a primary communication channel and require an organized approach to technical support. By centralizing support activities within Telegram, Telega.io — Technical Support helps teams respond efficiently and keep all relevant information in one place.