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Telegram support bot for Twinby app bug reports.
Monthly active users
Twinby Support is a Telegram-based help channel for the Twinby app. The bot is used to report bugs, describe technical issues, and communicate with the support team directly in Telegram.
Users can start the bot, describe the problem in free form and, if needed, add details such as steps to reproduce or device information. The team recommends first updating or reinstalling the app, since this often resolves common issues without additional intervention.
The Twinby support team operates daily from 10:00 AM to 10:00 PM MSK. Incoming messages are reviewed and answered within these hours, turning the bot into a central point for handling user feedback and incident reports.
This bot is focused on support only: it does not replace the main Twinby app and does not provide separate consumer services. It is useful for users who want a structured way to submit bug reports and track responses from the Twinby team inside Telegram.
