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User support and feedback management for Telegram groups and channels.
Monthly active users
Starfall Support is a Telegram mini app designed to streamline user support and feedback management within Telegram groups and channels. The app enables administrators to handle inquiries, collect support tickets, and monitor their status, all without leaving the Telegram environment.
Integration with a dedicated Telegram bot provides a user-friendly interface for both users and support teams. This setup allows for efficient communication, ticket tracking, and timely responses to user requests. Starfall Support is suitable for various communities, educational projects, and service-oriented teams seeking to improve their support workflows.
By centralizing support processes inside Telegram, Starfall Support helps reduce response times and ensures that user feedback is organized and accessible. The app is particularly useful for administrators who want to maintain high-quality support without relying on external platforms.
